PRIVACY POLICY

SKETCHED-GRAPHICS.COM

Date of publication and entry into force: 17.06.2026

This Privacy Policy explains how personal data is collected, used, stored, and protected in connection with the website sketched-graphics.com, including digital illustration archives, individual digital illustrations, licensing, downloadable files, contact forms, customer communication, payments, complaints, and related services.

1. Data Controller

The Data Controller of personal data is:

FUNDACJA ROZWOJU PRZEDSIĘBIORCZOŚCI “TWÓJ STARTUP”
ul. Żurawia 6/12, lok. 766
00-503 Warsaw, Poland

This Privacy Policy applies to services and digital products offered through SKETCHED-GRAPHICS.COM by the organized project “LIVE Graphic”, operating under the trade name Sketched Graphics, implemented by Yevheniia Lytvynovych.

Contact details for matters related to Sketched Graphics:
Email: hello@sketched-graphics.com
Phone: +48 573 299 921

For matters related to personal data protection, you may contact:
Email: rodo@twojstartup.pl

2. Scope of this Privacy Policy

This Privacy Policy applies to the processing of personal data in connection with:

browsing the website;
contacting Sketched Graphics by email, contact form, or other communication channels;
purchasing digital illustration products;
downloading digital files;
licensing hand-drawn illustrations, visual archives, and illustration systems;
purchasing individual illustrations or creating custom selections;
requesting custom illustration work, archive extensions, or broader license terms;
payment processing through Stripe or another payment method available on the website;
invoice and accounting documentation;
customer support, complaints, and refund requests;
newsletter or marketing communication, if such option is enabled in the future;
essential technical cookies or similar technologies, where necessary for the proper functioning of the website, checkout, payment processing, security, or delivery of digital files.

At the date of publication of this Privacy Policy, the website does not use marketing cookies, advertising cookies, tracking pixels, behavioural profiling cookies, or advertising profiling tools.

3. Purposes and legal basis of processing

Personal data may be processed for the following purposes.

3.1. Conclusion and performance of a contract

Personal data may be processed in order to conclude or perform a contract, including:

processing orders;
selling and delivering digital products;
providing access to downloadable files;
confirming license terms;
issuing invoices or receipts;
handling customer communication;
providing customer support;
preparing custom illustration or licensing proposals;
managing access to purchased digital files.

Legal basis: Article 6(1)(b) GDPR — processing is necessary for the performance of a contract or to take steps prior to entering into a contract.

Personal data processed for this purpose will be stored for the duration necessary to perform the contract and, where applicable, for the period required to establish, pursue, or defend claims.

3.2. Legal, accounting, and tax obligations

Personal data may be processed in order to comply with legal obligations, including:

accounting records;
tax documentation;
invoice storage;
documentation required under applicable Polish and EU law.

Legal basis: Article 6(1)(c) GDPR — processing is necessary for compliance with a legal obligation.

Data processed for this purpose will be stored for the period required by applicable law, including accounting and tax regulations.

3.3. Handling complaints, refunds, and claims

Personal data may be processed in order to:

handle complaints;
review refund requests;
resolve technical issues related to downloaded digital files;
verify order history;
verify license type;
establish, pursue, or defend legal claims.

Legal basis: Article 6(1)(f) GDPR — legitimate interest of the Data Controller.

Data processed for this purpose will be stored until the expiry of the relevant limitation periods for claims.

3.4. Contact forms and correspondence

If you contact Sketched Graphics by email, contact form, social media, or other communication channels, your personal data may be processed in order to:

respond to your inquiry;
prepare an offer;
discuss licensing;
provide support;
continue business correspondence;
manage custom illustration or archive extension requests.

Legal basis:

Article 6(1)(f) GDPR — legitimate interest in responding to inquiries and maintaining communication;
Article 6(1)(b) GDPR — if the communication concerns a contract or pre-contractual steps.

3.5. Marketing and promotion

At the date of publication of this Privacy Policy, the website does not use advertising cookies, tracking pixels, behavioural profiling cookies, or automated advertising profiling.

If marketing communication is introduced in the future, personal data may be processed for marketing and promotional purposes, including information about products, archives, illustration services, licensing options, or updates related to Sketched Graphics.

Where marketing is based on consent, data will be processed until consent is withdrawn.

Where marketing is based on legitimate interest, data will be processed until you object to such processing.

Legal basis, where applicable:

Article 6(1)(a) GDPR — consent;
Article 6(1)(f) GDPR — legitimate interest.

3.6. Newsletter

At the date of publication of this Privacy Policy, the website does not operate a newsletter unless clearly stated otherwise on the website.

If a newsletter is available in the future and you subscribe to it, your email address and related subscription data may be processed in order to send updates, product information, studio news, archive releases, and licensing-related information.

Legal basis: Article 6(1)(a) GDPR — consent.

You may withdraw your consent at any time by using the unsubscribe link in the email or by contacting Sketched Graphics.

Newsletter provider: currently not used.

3.7. Essential technical data and cookies

At the date of publication of this Privacy Policy, the website does not use marketing cookies, advertising cookies, tracking pixels, behavioural profiling cookies, or non-essential analytics cookies.

The website may use only essential technical cookies or similar technologies, if they are necessary for:

proper functioning of the website;
checkout and payment processing;
security;
delivery of digital files;
remembering technical preferences, if applicable.

Such technical data may include, where applicable:

IP address;
device information;
browser type;
operating system;
technical logs;
security logs;
payment or checkout status;
file access or download information.

Legal basis:

Article 6(1)(f) GDPR — legitimate interest in maintaining the website, security, technical functionality, checkout, payment processing, and delivery of digital products;
Article 6(1)(b) GDPR — where technical processing is necessary to perform the contract, process the order, or deliver the purchased digital product.

If analytics, marketing tools, social media pixels, or other non-essential technologies are added in the future, this Privacy Policy and the Cookie Policy will be updated, and user consent will be collected where required by law.

Details are described in the Cookie Policy.

4. Categories of personal data processed

Depending on how you use the website, the following categories of personal data may be processed:

name and surname;
business name, if applicable;
email address;
phone number, if provided;
billing address;
country of residence or business location;
VAT ID / NIP / tax identification number, if provided;
order details;
purchased products;
selected license type;
payment status;
invoice and accounting data;
download history or access information;
complaint, refund, or support request details;
correspondence history;
IP address;
browser and device data, where technically necessary;
essential technical cookie identifiers, if used;
newsletter subscription data, if newsletter is enabled in the future.

The provision of data required for order processing, payment, invoicing, or delivery of digital files is necessary to complete the order. Providing additional optional data is voluntary.

5. Digital products and licensing

Sketched Graphics offers digital products, including hand-drawn illustration archives, individual illustrations, digital files, and license-based illustration resources.

When you purchase or request access to such products, personal data may be processed in order to:

identify the order;
deliver digital files or download links;
confirm the license type;
maintain license records;
handle technical support;
process complaints or refund requests;
verify usage rights if necessary.

Purchase of digital products grants a license to use the files under the applicable License Terms. It does not transfer copyright ownership unless a separate written agreement states otherwise.

6. Recipients of personal data

Personal data may be shared with entities that support the operation of the website and services, including:

payment service providers, including Stripe;
banks and financial institutions;
accounting and tax service providers;
hosting providers;
website platform providers;
IT service providers;
email and communication service providers;
newsletter providers, if used in the future;
analytics providers, if used in the future;
cloud storage or file delivery providers, if used;
legal advisors and debt collection entities, if necessary;
public authorities, where required by law.

Personal data may be processed by such entities only to the extent necessary for the purposes described in this Privacy Policy.

7. Service providers used on the website

The website may use the following external service providers:

Hosting provider: Microsoft Azure

Payment provider: Stripe
Email provider: GoDaddy
Newsletter provider: currently not used
Analytics provider: currently not used
Cookie consent tool: currently not used, as the website does not use non-essential cookies at the date of publication.
File delivery / cloud storage provider: Microsoft Azure
Social media links: Pinterest, Instagram, Behance, and other platforms linked on the website.

At the date of publication of this Privacy Policy, the website does not use marketing cookies, advertising cookies, tracking pixels, behavioural profiling cookies, or non-essential analytics cookies.

This list should be updated if new tools or service providers are added.

8. Transfers outside the European Economic Area

Some personal data may be transferred outside the European Economic Area if external service providers are used, including providers of payment processing, hosting, email, cloud storage, social media, or other technical services.

Such transfers are carried out only where permitted under GDPR, including on the basis of:

an adequacy decision issued by the European Commission;
Standard Contractual Clauses;
other appropriate safeguards required by GDPR;
your explicit consent, where applicable.

9. Data retention

Personal data will be stored only for as long as necessary for the purposes for which it was collected.

In particular:

order and contract data will be stored for the time necessary to perform the contract and for the period required for claims or legal obligations;
accounting and tax data will be stored for the period required by applicable law;
correspondence data will be stored for the period necessary to handle the inquiry and, where applicable, until claims expire;
complaint and refund data will be stored for the period necessary to handle the complaint or refund request and, where applicable, until claims expire;
newsletter data will be stored until consent is withdrawn, if newsletter is enabled in the future;
marketing data processed on the basis of legitimate interest will be stored until you object, if such processing is used in the future;
technical data and essential cookie data, if used, will be stored only for the period necessary for technical, security, payment, delivery, or legal purposes.

10. Rights of data subjects

You have the following rights under GDPR:

the right to access your personal data;
the right to rectify inaccurate or incomplete personal data;
the right to erase personal data, where applicable;
the right to restrict processing;
the right to data portability, where applicable;
the right to object to processing based on legitimate interest;
the right to withdraw consent at any time, where processing is based on consent;
the right to lodge a complaint with the supervisory authority.

Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

To exercise your rights, please contact:

rodo@twojstartup.pl

or, for matters related to Sketched Graphics:

hello@sketched-graphics.com

11. Supervisory authority

If you believe that your personal data is processed in violation of GDPR, you have the right to lodge a complaint with the supervisory authority in Poland:

President of the Personal Data Protection Office
Urząd Ochrony Danych Osobowych
ul. Stawki 2
00-193 Warsaw, Poland
Website: uodo.gov.pl

12. Automated decision-making and profiling

Your personal data is not used for automated decision-making that produces legal effects or similarly significantly affects you.

At the date of publication of this Privacy Policy, the website does not use automated profiling, behavioural advertising, tracking pixels, or advertising profiling tools.

If marketing, analytics, or advertising tools are added in the future, limited technical profiling may occur only within the scope of such tools and only where permitted by law and, where required, based on your consent.

13. Cookies

At the date of publication of this Privacy Policy, the website does not use marketing cookies, advertising cookies, tracking pixels, behavioural profiling cookies, or non-essential analytics cookies.

The website may use only essential technical cookies or similar technologies, if they are necessary for:

proper functioning of the website;
checkout and payment processing;
security;
delivery of digital files;
remembering technical preferences, if applicable.

Essential technical cookies do not require separate consent where they are strictly necessary for providing the website service requested by the user.

If analytics, marketing tools, social media pixels, or other non-essential cookies are added in the future, the Cookie Policy will be updated and user consent will be collected where required by law.

Detailed information is available in the Cookie Policy.

14. Social media links and external websites

The website may contain links to external platforms, including Instagram, Pinterest, Behance, and other websites.

When you click such links or interact with external platforms, the external platform may process your personal data according to its own privacy policy.

Sketched Graphics is not responsible for privacy practices of external websites.

At the date of publication of this Privacy Policy, the website does not use embedded social media tracking pixels unless clearly stated in the Cookie Policy or cookie settings.

15. Data security

The Data Controller applies appropriate technical and organizational measures to protect personal data against unauthorized access, loss, destruction, alteration, disclosure, or unlawful processing.

Access to personal data is limited to persons and entities that need such access in order to perform the purposes described in this Privacy Policy.

16. Children’s data

The website and products are not directed to children. Personal data of children is not knowingly collected.

If it becomes known that personal data of a child has been collected without appropriate legal basis, such data will be deleted where required.

17. Changes to this Privacy Policy

This Privacy Policy may be updated from time to time, especially if:

website functionality changes;
new payment, analytics, newsletter, hosting, cookie, or file delivery providers are added;
legal requirements change;
new products, licensing options, or digital services are introduced.

The current version of the Privacy Policy will always be available on the website.